Returns & Exchanges

At Face to Face Games, we want you to be completely satisfied with your fashion purchases. If your items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unworn items with original tags attached into the original shipping box or a secure mailing bag.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Drop Off and Refund

  Hand your package to the designated courier; once received at our warehouse, your refund will be processed within 5-7 business days.