Frequently Asked Questions
Everything you need to know about shopping with Face to Face Games.
What is your shipping policy?
We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Expedited options are available at checkout for those who need their fashion fix faster.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Simply visit our online portal to start your return process.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your door.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.